Sharing growth ideas for bus tour companies
What is Busbee, and how does it benefit my company?
Busbee is a bus management app that ensures passengers are on time by sending notifications and reminders, improving the travel experience and reducing missed buses.
How can Busbee improve my tour operations?
Busbee helps streamline communication between drivers and passengers, reducing delays and missed buses, leading to better reviews and customer satisfaction.
Can Busbee handle a large fleet of buses?
Yes, Busbee is built to support companies with large fleets, managing hundreds of buses daily.
How does Busbee help reduce negative reviews?
By notifying passengers when to return to the bus, Busbee minimizes the chances of passengers being left behind, which helps prevent negative reviews.
Does Busbee integrate with our existing systems?
Yes, Busbee can integrate with your current bus management and scheduling systems to make operations smoother.
Can Busbee help with feedback from passengers and drivers?
Yes, Busbee allows you to gather feedback after each trip, helping you improve both the passenger and driver experience.
How secure is Busbee?
Busbee uses industry-standard security protocols to ensure all data, including passenger and operational details, are fully protected.
Can I monitor bus performance in real-time?
Yes, Busbee allows real-time monitoring of buses, drivers, and passenger activity, helping you stay in control of operations.
How does Busbee handle multilingual passengers?
Busbee supports multiple languages, allowing passengers to select their preferred language for better understanding.
Can Busbee reduce operational costs?
Yes, by improving communication and ensuring passengers are on time, Busbee reduces delays, which can lower fuel and labor costs over time.
Does Busbee provide analytics or reporting?
Yes, Busbee offers detailed reports on passenger punctuality, driver performance, and trip efficiency, helping you optimize operations.
Is there a limit to the number of passengers or buses we can manage through Busbee?
No, Busbee is scalable and can handle 200+ passengers and unlimited buses, making it ideal for companies of any size.
How does Busbee notify passengers?
Passengers receive real-time notifications on their mobile devices about bus stop timings and when they need to return.
What happens if a passenger doesn't return on time?
Busbee alerts both the driver and the passenger. If a passenger still misses the bus, your team will be notified to handle the situation accordingly.
How does Busbee handle multilingual passengers?
Busbee supports multiple languages, allowing passengers to receive notifications in their preferred language for better understanding.
How do drivers use Busbee?
Drivers can use the app to send reminders and updates directly to passengers, ensuring everyone is informed about departures and arrival times.
How does Busbee handle different time zones or international trips?
Busbee automatically adjusts notifications and scheduling based on the time zones of your tours, ensuring passengers receive accurate updates.
How does Busbee ensure smooth communication in areas with poor network connectivity?
Busbee stores notifications and sends them as soon as a stable connection is available, ensuring passengers are informed as soon as possible. In case the connection doesn't improve, Busbee will automatically send an SMS directly to the passenger's mobile number, ensuring they receive important updates like bus departure times. This way, passengers are always informed, even in areas with poor network coverage.
What features are included in all Busbee plans?
Every Busbee plan includes full access to core features such as Real-Time Tracking, Passenger Feedback, Customizable Branding, and 24/7 Support. We believe in providing all operators, regardless of fleet size, with the same powerful tools to ensure an exceptional tour experience.
How does pricing change with fleet size?
Our pricing is designed to adapt to your fleet’s needs. Smaller fleets have a fixed cost per bus, but as your fleet grows, you benefit from lower per-bus rates. For fleets with over 40 buses, we offer customized pricing to provide the best value for high-volume operations.
Can I upgrade or change my plan as my fleet grows?
Yes, our plans are flexible! You can easily upgrade to a higher plan or switch to custom pricing if your fleet expands. Just reach out to us, and we’ll help make the transition seamless.
Do larger plans come with extra features?
No, all our plans come with the same functionality. We don’t limit features based on the plan—you get full access to Busbee’s tools, regardless of fleet size. The difference in cost is based on fleet size, with larger fleets benefiting from reduced rates per bus.
How does the Customized Plan work?
For operators with fleets larger than 40 buses, our Customized Plan offers tailored pricing. You can use the “What Busbee Estimates” tool to get an idea of the rate, and we’ll provide a detailed quote to ensure you’re getting the best possible value based on your unique needs.
What if I only have a few buses and don’t meet the 20-bus minimum for the Standard Plan?
Our current plans are optimized for fleets with a minimum of 20 buses. However, if you’re just starting out or growing your fleet, contact us, and we’ll explore how Busbee can support you as you scale.
Is there a long-term commitment with the plans?
No, we offer flexibility with both month-to-month and yearly billing options. You can adjust your plan as your needs change, and with yearly billing, you may even benefit from additional savings. We’re here to support your business growth on your terms.
How do I know which plan is right for my fleet?
Our Standard Plan is perfect for operators with around 20 buses, while the Enterprise Plan offers better value for fleets up to 40 buses. If you operate more than 40 buses, our Customized Plan, with tailored pricing, provides the best cost efficiency. Reach out, and we’d be happy to help you choose.
How does support work if I need help with the app?
All our plans include 24/7 support. Whether you have a question, need technical assistance, or want advice on using Busbee to its fullest, our support team is just a message away.
What happens if my fleet size exceeds my plan’s limit?
If your fleet size goes beyond your current plan's limit (for example, adding a 21st bus on the Standard Plan), you’ll receive a warning message in your admin portal. This alert will prompt you to consider upgrading to the next plan to accommodate your expanded fleet seamlessly.
